Frequently Asked Questions

Our providers treat a wide range of foot and ankle conditions, including:

• Ingrown toenails, fungal infections, and calluses
• Chronic heel pain and plantar fasciitis
• Sprains, fractures, and tendon injuries
• Bunions, hammertoes, and other structural changes
• Circulation issues and diabetic foot care

Any persistent foot or ankle symptom is worth evaluating, since early diagnosis typically leads to more effective, less invasive treatment.

Yes. Sports-related injuries are among the most common reasons patients visit our office, whether the cause is hiking, skiing, running, or team sports. Our specialists evaluate gait and movement patterns to identify what is placing excess stress on the foot or ankle. Depending on the findings, treatment may include:

• Custom orthotics to correct an underlying alignment issue
• Physical therapy to rebuild strength safely
• Activity-specific guidance tailored to your sport
• Bracing to support the area during recovery

Addressing the injury early typically results in a shorter recovery and lower risk of recurrence.

Your first visit typically follows this process:

• A thorough discussion of your symptoms, including onset, triggers, and impact on daily activities
• A physical examination to assess range of motion, swelling, and tenderness
• On-site digital X-rays, if your provider determines imaging is necessary
• A clear treatment plan, explained in detail before you leave

If you have been evaluated elsewhere for the same issue, bringing prior imaging or records can help your provider develop a more efficient plan.

Yes. Most conditions we treat are resolved without surgery. Prior to recommending a surgical approach, our specialists typically consider:

• Custom-fitted orthotics for structural support
• Stretching protocols and physical therapy
• Shockwave therapy or other non-invasive treatment options
• Targeted injections for inflamed joints or tendons
• Footwear guidance based on your foot structure

Should surgery be recommended, your provider will walk you through the procedure and expected recovery before any decision is made.

Yes, second opinions are welcome for both diagnoses and proposed surgical procedures. Our team will review any existing imaging and medical history, perform an independent evaluation, and discuss all reasonable treatment options with you.

We accept most major insurance plans, including but not limited to Aetna, Blue Cross and Blue Shield of Utah, Cigna, Deseret Mutual, Healthy U, Humana, Medicare, Molina Healthcare of Utah, Select Health, Tricare West Region, United Healthcare, and the Utah Public Employers Health Plan (PEHP). Since coverage details vary by plan, we recommend calling our office ahead of your visit so our team can confirm your specific benefits.

Same-week appointments are typically available, with same-day openings common as well. In most cases, a referral is not required. For urgent situations, such as a recent fall or inability to bear weight, call us for immediate availability options so you can be seen without delay.

Yes. Every Advanced Foot & Ankle Center location is equipped with on-site X-ray imaging, allowing your exam and imaging to take place during the same visit.

Results are made available through your secure Patient Portal as soon as they are ready. We then schedule a follow-up appointment so your provider can review the findings and discuss your treatment plan in detail.

Recommended visit frequency depends on your health status and activity level:

• Generally healthy adults: an annual visit, especially if you use orthotics
• Patients with diabetes or circulation concerns: at least once annually, sometimes with closer monitoring for higher-risk individuals
• Active patients: an annual biomechanical evaluation can help identify issues before they become injuries
• Acute pain or a new injury: we recommend being seen promptly rather than waiting

Because same-day access is typically available, there is rarely a reason to delay a visit.